Dive into this episode of The FOX Five, as FOX Rehabilitation’s Talent Acquisition Manager, Kayla Callahan, reveals five standout reasons clinicians love the FOX House Call Model. From the freedom of clinical autonomy and the power of treating patients in their everyday environments to witnessing the full journey from evaluation to discharge, Kayla highlights what makes FOX truly unique. She also shares how clinicians benefit from unlimited support and the unmatched flexibility that keeps them in control of their schedules. It’s an inside look at why FOX clinicians thrive.

Jim: Welcome to The FOX Five, the show that explores FOX Rehabilitation through an original list created by a FOX colleague. We welcome back to The FOX Five, FOX Rehabilitation Talent Acquisition Manager, Kayla Callahan. Kayla, welcome back.

Kayla: Jim, thanks for having me.

Jim: Loved your FOX Five last time, curious, what is your FOX Five this time around?

Kayla: So this time my FOX Five is Five Reasons to Consider the FOX House Call Model.

Jim: We are outpatient on wheels. All right Kayla, what is Number One on your FOX Five?

Kayla: Number One is clinical autonomy. So, at FOX, being able to develop a plan of care that you see fit for your patients as well as your clinical expertise keeps you in control as the clinician. So, not only that, but you can also develop a schedule that works for you and your patients. Being able to be autonomous with your plan of care, maybe that's going for a walk around the block or [being in the garden] with your patients. We're doing things a little bit different here with FOX. I think it's really nice to be able to be autonomous within your clinical every day.

Jim: We have faith in our clinicians. You go to school for a reason. We're like, "All right, unleash your powers now onto the world." Kayla, that brings us to Number Two on your FOX Five.

Kayla: Number Two would be that we prioritize patient functionality here, that’s being able to treat our patients within their everyday space where they're spending most of their time, which leads to better outcomes at the end of the day. Keeps our patient in their home, out of the hospital, and where they're supposed to be comfortable and independent. You know, I think the goal is to keep our patients independent and functional on their own. And so, you know, going back to the clinical autonomy here, you're doing what's appropriate for your patients, developing that plan of care, and then, yeah, just prioritizing those outcomes.

Jim: I think it's so cool that our clinicians do not treat patients inside of a vacuum, right? We’re in their homes, we're like, “This is how you have your bathroom set up. Oh, yeah. This is your living room. Why is your rug like that?” So, we can actually problem solve in real time.

Kayla: My grandmother was a patient of FOX. She received OT services here. When the OT came in, one, that was really great for me to see from my seat and, you know, two, from just a real shadowing experience, [the OT] made modifications in my grandmother's bathroom. She needed the rails and the non-slip [material] on the floor. So, she was like, "Yeah, get all these carpets out of here." As we know older adults, you know, being able to see that space was is really beneficial for her, for her growth, and her progress.

Jim: And that is why the FOX house call model rules! All right, Kayla, what is Number Three on your FOX Five?

Kayla: Number Three is being able to see the fruits of your labor here. When you are a clinician at FOX, you do the evaluation and you see that patient all the way through to discharge. In some other settings, maybe you do that initial assessment and you don't know what happens after that. So, I think it's really beneficial to see, you know, where your patient starts and where you're able to kind of help them get to, whether that be a goal of theirs, you know, coming from a fall or something like that. We're really able to see the fruits of your labor here as a clinician, which is, I think, really rewarding.

Jim: Yeah, and when you hear those stories from clinicians, it'll choke you up because our clinicians literally change lives.

Kayla: It's a miracle every day. Even though I'm not a clinician, it's nice to talk to people that are going to make the difference in my grandmother's life and other people's lives out there. It is rewarding even in in my seat here.

Jim: Kayla, that brings us to Number Four on your FOX Five.

Kayla: Number Four would be unlimited support. FOX is run by clinicians, surrounded by clinicians, and there's always someone to turn to, whether that be your regional director, your sponsor, your mentor, a regional quality assurance liaison on the team, or someone else that you can call on. It's really nice to be surrounded by those like-minded professionals. I always say game plan with your regional director or pick the brain of someone on your team. Talk about your schedule and how you're going to get from here to there to there and what do you do in a cancellation. You have people to talk to in all of those different situations.

Jim: Kayla, that brings us to Number Five on your FOX Five today. How are you closing out?

Kaylee: Closing out with, what I think is super important, flexibility. I think it's being able to be flexible with your own schedule. You choose when works for you and your patient. Whether that means your patient has an appointment to get to and you fluctuate or you have a dentist appointment to get to. Maybe you have to get to your kid’s soccer game or play and you want to schedule around that. It's really nice to be in control of your day-to-day, being able to be flexible with your schedule and also have that consistency with your patients. Our patients are seen two to three times a week. Maybe Monday you're not feeling well or your patient's not feeling well; you're going to see them again at a at a later date. So, I think the flexibility here is awesome. It keeps our clinicians in control. You know, you don't need to take a whole day off just to go to the to the dentist.

Jim: Yeah, FOX is not your traditional nine-to-five where someone hands you a schedule and you're like, “You're doing this.”

Kayla: You make your own schedule. So, your Monday could look totally different than your Thursday. I think for some, too, that could be intimidating, but I think it's also keeps the clinician in control and once you develop a consistent schedule, like I said, you're seeing your patients two to three times a week. Maybe you're seeing Barbara Tuesday and Thursday at 10:00 a.m., and you know that that's your appointment and you can develop something. Maybe something comes up on your end or the patient’s end and you're able to kind of easily maneuver that and hopefully kind of keep it moving with your schedule.

Jim: Kayla, thank you for the time today. I appreciate it.

Kayla: Thanks for having me.